Terms of Service
Effective 5 November 2026
English is the authoritative version of these terms. A Simplified Chinese translation is provided for convenience; if there is any inconsistency, the English version prevails.
These terms are an agreement between Mtime Ltd, a New Zealand company (GST 098-632-840) (“we”, “us”), and the business that uses Easy FCP (“you”). By creating an account or starting a trial you agree to these terms and to our Privacy Policy.
1. The Service
Easy FCP is an online tool that helps food businesses in New Zealand keep digital Food Control Plan (FCP) records, such as temperature, cooling, cleaning and pre-cook logs, and produce reports. A free local mode without login is also available, in which data is stored only on your device; these terms apply to that mode too, except the billing terms.
2. Accounts and eligibility
The Service is for businesses. By using it you confirm that you are acquiring it for the purposes of a business and that the person accepting these terms is authorised to do so for the business. You are responsible for your login, for everyone you give access to (such as staff), and for the accuracy of what is entered.
3. Trial, subscription and billing
- The price is NZ$29 per month, including GST. Billing is monthly only.
- New businesses get a 7-day free trial. A payment card is required at sign-up. Unless you cancel before the trial ends, your card is charged automatically at the end of the trial and then every month.
- One free trial per business.
- Payments are processed by Stripe. You authorise us (through Stripe) to charge your card for each billing period.
- You can cancel at any time in the customer portal (“Manage subscription”). Cancellation takes effect at the end of the current paid period (or at the end of the trial). Fees already paid are not refunded, except where required by law.
- If a payment fails or a subscription is cancelled, the account becomes read-only: you can still view and export your records, but cannot add new ones until you subscribe again.
4. Business use: Consumer Guarantees Act and Fair Trading Act
Because you are acquiring the Service in trade, the parties agree that, to the extent permitted by law, the Consumer Guarantees Act 1993 does not apply (section 43 of that Act), and sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply (section 5D of that Act). The parties agree it is fair and reasonable to be bound by this clause.
5. Your responsibility for food safety
Easy FCP is a record-keeping tool. It is not legal, food-safety or professional advice, and does not replace your registered Food Control Plan, MPI guidance or your verifier. You remain fully responsible for food safety, for complying with the Food Act 2014 and your FCP, and for the accuracy and completeness of your records. We do not guarantee any verification or inspection outcome. You must keep your records for the period required by law (generally at least 4 years), including by exporting them.
6. Acceptable use
You must not: misuse or try to break or bypass the security of the Service; access other businesses’ data; enter false records intended to mislead a verifier or regulator; use the Service unlawfully; or resell it without our permission.
7. Your data
You own the data you enter. You give us permission to store and process it only to provide the Service, as described in our Privacy Policy. You can export your data while you have an account; it is deleted 24 months after cancellation or the end of the Service.
8. Availability and no warranty
We aim to keep the Service available and reliable, but it is provided “as is” and “as available”. To the extent permitted by law, we do not warrant that it will be uninterrupted, error-free or meet every requirement. Planned maintenance, outages and internet problems can happen; the app can keep some records on your device while offline. Keep regular exports.
9. Limitation of liability
To the extent permitted by law: we are not liable for any indirect or consequential loss, loss of profit, revenue or business, or any fine, penalty or regulatory outcome; and our total liability to you in connection with the Service is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.
10. Termination
You can stop using the Service and cancel at any time. We may suspend or end your account if you seriously or repeatedly breach these terms or do not pay, or if we stop providing the Service, giving reasonable notice where practicable so you can export your data.
11. Changes to terms or price
We may change these terms or the price. We will give at least 30 days’ notice by email or in the app before a change that affects you takes effect. If you do not agree, you can cancel before the change applies.
12. General
These terms are governed by the laws of New Zealand, and the New Zealand courts have exclusive jurisdiction. If any part is unenforceable, the rest continues to apply. Questions: [email protected].
服务条款
生效日期：2026年11月5日
本条款以英文版本为准。中文译本仅供参考，如中英文内容有任何不一致，以英文版本为准。
本条款是 Mtime Ltd（一家新西兰公司，GST 号 098-632-840，“我们”）与使用 Easy FCP 的商家（“你”）之间的协议。创建账户或开始试用，即表示你同意本条款及我们的隐私政策。
1. 服务内容
Easy FCP 是一款在线工具，帮助新西兰食品商家以电子方式保存食品控制计划（FCP）记录，例如温度、冷却、清洁和预煮记录，并生成报告。我们也提供无需登录的免费本地模式，数据只保存在你的设备上；除收费条款外，本条款同样适用于该模式。
2. 账户与资格
本服务面向商家。使用本服务即表示你确认是为商业目的而获取本服务，且接受本条款的人有权代表该商家接受。你须对自己的登录、你授权使用的所有人（例如员工）以及所填写内容的准确性负责。
3. 试用、订阅与收费
- 价格为每月 NZ$29（含 GST），只提供月付。
- 新商家可享受 7 天免费试用。注册时需要绑定银行卡。除非你在试用结束前取消，试用结束时将自动扣款，之后每月扣款。
- 每个商家只能试用一次。
- 付款由 Stripe 处理。你授权我们（通过 Stripe）在每个账单周期从你的卡中扣款。
- 你可以随时在客户管理页面（“管理订阅”）取消。取消在当前已付费周期（或试用期）结束时生效。已支付的费用不予退还，法律另有规定的除外。
- 如果扣款失败或订阅被取消，账户将变为只读：你仍可查看和导出记录，但在重新订阅之前不能新增记录。
4. 商业用途：《消费者保障法》与《公平交易法》
由于你是在经营活动中获取本服务，双方同意在法律允许的范围内，不适用《1993 年消费者保障法》（Consumer Guarantees Act 1993，依据该法第 43 条），也不适用《1986 年公平交易法》（Fair Trading Act 1986）第 9、12A、13 条和第 14(1) 条（依据该法第 5D 条）。双方同意受本条约束是公平合理的。
5. 你对食品安全的责任
Easy FCP 是记录工具，不构成法律、食品安全或其他专业意见，也不能取代你已注册的食品控制计划、MPI 指引或你的审核员。你仍须对食品安全、遵守《2014 年食品法》和你的 FCP、以及记录的准确性和完整性承担全部责任。我们不保证任何审核或检查结果。你必须按法律要求的期限（一般至少 4 年）保存记录，包括自行导出。
6. 合理使用
你不得：滥用本服务或试图破坏、绕过其安全措施；访问其他商家的数据；填写意图误导审核员或监管机构的虚假记录；违法使用本服务；或未经许可转售本服务。
7. 你的数据
你填写的数据归你所有。你允许我们仅为提供本服务而存储和处理这些数据，具体见隐私政策。在拥有账户期间你可以导出数据；数据会在取消订阅或服务终止 24 个月后删除。
8. 服务可用性与免责
我们会尽力保持本服务稳定可用，但本服务按“现状”和“现有”提供。在法律允许的范围内，我们不保证服务不中断、无错误或满足所有要求。计划维护、故障和网络问题都可能发生；离线时应用可在你的设备上暂存部分记录。请定期导出。
9. 责任限制
在法律允许的范围内：我们不对任何间接或后果性损失、利润、收入或业务损失，或任何罚款、处罚或监管结果承担责任；我们因本服务对你承担的全部责任，以引起索赔的事件发生前 12 个月内你向我们支付的费用为上限。本条款不限制法律规定不能限制的责任。
10. 终止
你可以随时停止使用并取消订阅。如果你严重或多次违反本条款、未付款，或我们停止提供本服务，我们可以暂停或终止你的账户，并在可行时提前给予合理通知，以便你导出数据。
11. 条款或价格变更
我们可能修改本条款或价格。对你有影响的变更生效前，我们会通过邮件或应用内通知，至少提前 30 天告知。如果你不同意，可以在变更生效前取消。
12. 其他
本条款受新西兰法律管辖，新西兰法院拥有专属管辖权。如任何部分无法执行，其余部分继续有效。如有疑问请联系：[email protected]。